Electronics-Leadership (E-Leadership) dalam Sektor E-Government: Literature Review

Authors

  • Endah Septa Sintiya Sistem Informasi, Fakultas Teknologi Informasi dan Komunikasi, Institut Teknologi Sepuluh Nopember Surabaya
  • Tony Dwi Susanto Sistem Informasi, Fakultas Teknologi Informasi dan Komunikasi, Institut Teknologi Sepuluh Nopember Surabaya
  • Ari Cahaya Puspita Ningrum Sistem Informasi, Fakultas Teknologi Informasi dan Komunikasi, Institut Teknologi Sepuluh Nopember Surabaya

DOI:

https://doi.org/10.25077/TEKNOSI.v6i3.2020.158-168

Keywords:

E-Leadership, E-government, Leadership

Abstract

E-Leadership sebagai proses pengaruh sosial yang dimediasi teknologi informasi canggih. Baik kepemimpinan dan teknologi memiliki hubungan rekursif, masing-masing mempengaruhi dan pada saat yang sama dipengaruhi oleh yang lain; masing-masing mentransformasikan dan diubah oleh yang lain. E- leadership memainkan peran penting untuk mempengaruhi dan menggerakkan sumber daya manusia untuk mencapai tujuan organisasi. Pemerintah harus menggunakan TIK untuk meningkatkan layanan publik melalui penerapan e-government. Fenomena kemunculan e-leadership menjadi tren setelah e-government. Namun, paparan terkait e-leadership dalam e-government kurang rinci tentang e-leadership. Penelitian ini menggunakan metode tinjauan pustaka dengan mengumpulkan penelitian sebelumnya terkait dengan e-leadership yang diambil dari 4 basis data, kemudian ditemukan 4 tema yang menjelaskan penelitian tentang e-leadership di pemerintahan. Temanya adalah aspek, adopsi, efek dan pengembangan. Hasil penelitian ini menunjukkan bahwa sebagian besar penelitian terkait dengan e-leadership dasar untuk meningkatkan keterampilan kepemimpinan di pemerintahan. Kemudian simpulkan peta subjek dari masing-masing penelitian. Studi ini memberikan beberapa pedoman untuk penelitian lebih lanjut terkait dengan topik ini dan juga memberikan pengetahuan tentang trend e-leadership di sektor pemerintah.

Author Biographies

Endah Septa Sintiya, Sistem Informasi, Fakultas Teknologi Informasi dan Komunikasi, Institut Teknologi Sepuluh Nopember Surabaya

Mahasiswa Magister Sistem Informasi, Fakultas Teknologi Informasi dan Komunikasi, Institut Teknologi Sepuluh Nopember Surabaya

Tony Dwi Susanto, Sistem Informasi, Fakultas Teknologi Informasi dan Komunikasi, Institut Teknologi Sepuluh Nopember Surabaya

Dosen Sistem Informasi, Fakultas Teknologi Informasi dan Komunikasi, Institut Teknologi Sepuluh Nopember Surabaya

Ari Cahaya Puspita Ningrum, Sistem Informasi, Fakultas Teknologi Informasi dan Komunikasi, Institut Teknologi Sepuluh Nopember Surabaya

Mahasiswa Magister Sistem Informasi, Fakultas Teknologi Informasi dan Komunikasi, Institut Teknologi Sepuluh Nopember Surabaya

References

[1] Astiti, (2008). Efforts to Prepare e-Leadership in Order to Support the Implementation of e-Government. Center for Institutional Innovation and Resource of Apparatus Deputy for State Administration Innovation [2] Anwaruddin,2008; E-Leadership: Key Factors of Information and Communication Technology Capacity Development Area. Puslitbang Information and Automation System of State Administration of State Administration Institution of RepublicIndonesia [3] Albidewi(2014). E-Leadership System: A Futuristic Vision. International Journal of Business and Management Review . 2, No. 2, pp. 91-101, June 2014[4] Alsajjan, B., & Dennis, D. (2010). Internet banking acceptance model: Cross-market examination. Journal of Business Research, 63(9-10), 957-967. [5] Avolio, Bruce.J., Sosik, John.J., Kahai, Surinder.S., Baker, Bradford., 2014. E-Leadership: Re-examining transformations in leadership source and transmission. Leadersh. Quart. 25 (1), 105–131. [6] Avolio, B. J., Kahai, S., & Dodge, G. E. (2000). E-leadership: Implications for theory, research, and practice. The Leadership Quarterly, 11(4) [7] Avolio, B. J., & Kahai, S. S. (2003). Adding the “E†to E-leadership. Organizational Dynamics, 31, 325–338 [8] Balthazard, P. A., Waldman, D. A., & Atwater, L. E.(2008). The mediating effects of leadership and interaction style in face-to-face and virtual teams. In S. Weisband (Ed.), Leadership at a distance: Research in technologically supported work (pp. 127– 150). [9] Mahwah, NJ: Lawrence Erlbaum Associates. Balthazard, P. A., Waldman, D. A., & Warren, J. E. (2009). Predictors of the emergence of transformational leadership in virtual decision teams. The Leadership Quarterly, 20(5). [10] Banerjee, P., & Chau, P. Y. K. (2004). An evaluative framework for analysing egovernment convergence capability in developing countries. Electronic Government, an International Journal, 1(1), 29-48. [11] Bhattacherjee, A., & Premkumar, G. (2004). Understanding changes in belief and attitude toward information technology usage: A theoretical model and longitudinal test. MIS Quarterly, 28(2), 229-254 [12] Budvytyte Aiste. (2006). E-leadership - Pre planned e-leadership management across human sensitive to reach communication quality. E-Leadership [13 ]SlovakiaChamkiotis,P.,& Panteli,N.(2011).E-leadership styles for virtual global teams. Journal of Human Resource Studies. ISSN 2162-3058 2014, Vol. 4, No. 3 [14] Clark Charles, 2015. IRS chief says he won’t blame data breach on budget crunch. Government Executive, June 2 [15] Colfax, R.S., Santos, A.T. & Diego, J. (2009). Virtual leadership: A green possibility in critical times but can it really work? Journal of International Business Research, 8(2), 133-139. [16] Chua and Chua(2017) . How are e-leadership practices in implementing a school Virtual learning environment enhanced? A grounded model study. Computers&Education109(2017)109-121 [17] Dang, D and Pekkola, S, 2016. Systematic Literature Review on Enterprise Architecture in the Public Sector. The Electronic Journal of e-Government Volume 15 Issue 2 2017, (pp132-154) available online at www.ejeg.com [18] Dasgupta,2011. Literature Review: e-Leadership. Emerging leadership journey [19] Diersing Colin, 2015. Personnel Chief’s Resignation Doesn’t Address Prevention of More Data Breaches. LA Times [20] Digital Service,2016.U.S.Digital Services Play book. Author, Washington,DC. [21] Fan, et.all(2013) .E-leadership effectiveness in virtual teams: motivating language perspective. Industrial Management & Data Systems Vol. 114 No. 3, 2014 pp. 421-437 Emerald Group Publishing Limited [22] Fishenden, Jerry, Thompson, Mark, 2013. Digital government, open architecture, and innovation: why public sector IT will never be the same again. J. Pub. Admin. Res. Theory 23, 977–1004. [23] Fischer(2003),Computer-mediated Leadership: Deficits, Hypercharisma, and the Hidden Power of Social Identity. German Journal of Human Resource Research, Vol. 18, Issue 3, 2004 [24] Flood Gary, 2013. UK Government CIOs Unhappy with ERP. Government Information Week [25] Furuholt(2008). E-government Challenges and the Role of Poli tical Leadership in Indonesia: the Case of Sragen. Proceedings of the 41st Huawaii International Conference on System Sciences - 2008 [26] Garcia,2015. Emergent Leadership: Is E-Leadership Importance In The Quality Of Virtual Education?.AIESAD [27] Gheni.2015. The Virtual Teams: E-leaders Challenges. 2015 IEEE Conference on e-Learning, e-Management and e-Services [28] Gistrap and hendershot(2015). E-Leaders and Uncertainty Management: A Computer-Supported Qualitative Investigation. Qualitative Research Reports in Communication [29] Gurr, D. (2004). ICT, leadership in education and e-leadership. Discourse, 25(1), 113-124 [30] Hani K Aljedibi (2001). Determining how information technology is changing the role of leadership in virtual organization. A research paper submitted to Graduate College, University of Wisconsin-Stout [31] Hilbert, Martin, Lopez, Priscila, 2011. The world’s technological capacity to store, communicate, and compute information. Science 332 (6025), 60–65. [32] Ingraham and taylor.2004. Leadership in the Public Sector: Models and Assumptions for Leadership Development In the Federal Government. Review of Public Personnel Administration, Vol.24,No.2 June 2004 95-112 [33] Iriqat and Khalaf(2017). Using E-Leadership as a Strategic Tool in Enhancing Organizational Commitment of Virtual Teams in Foreign Commercial Banks in North West Bank –Palestine. International Journal of Business Administration Vol. 8, No. 7; 2017 [34] Kissler, G. D. (2001). E-leadership. Organizational Dynamics, 30(2), 121-133. [35] Kitchenham, B. A., & Charters, S. (2007). Guidelines for Performing Systematic Literature Reviews in Software Engineering (2007). Department of Computer Science University of Durham Durham, UK [36] Leduc Laure Guilbert Gérard Vallery , (2015).Impact of ICTs on leadership practices: representations and actions, Leadership & Organization Development Journal, Vol. 36 Iss 4 pp. 380 395 [37] Legris, P. Ingham, J., & Collerette, P. (2003). Why do people use information technology? A critical review of the technology acceptance model. Information & Management, 40, 191-204 [38] liao(2017). Leadership in virtual teams: A multi level perspective. Human Resource Management Review 27(2017)648–659 [39] lilian(2014). Virtual teams: opportunities and challenges for e-leaders. Procedia - Social and Behavioral Sciences 110 1251 – 1261 [40] London,M.(2002). Leadership development: Paths to self-insight and professional growth.Hills dale,NJ:Lawrence Erlbaum. [41] Luk(2009). The impact of leadership and stakeholders on the success/failure of e-government Service : Using the case study of e-stamping service in Hong Kong. Government Information Quarterly26(2009)594 604 [42] Mohammad, (2009) E-Leadership: The Emerging New Leadership for the Virtual Organization. , PhD Research Scholar, Faculty of Management Sciences, International Islamic University, Islamabad [43] Mulyanto,Aji.2011. Failure of e-Government (Government To Citizen) in Tegal District. Thesis S2 Politics and Government. Yogjakarta. University of Gajah Mada. [44] Or, C., & Karsh, B. (2009). A systematic review of patient acceptance of consumer health information technology. Journal of the American Medical Informatics Society, 16(4), 550-560 [45] Pasaoglu, D. (2011). Analysis of ERP usage with technology acceptance model. In Nejati, M. (Ed.) Global business and management research (pp. 157-165). Boca Raton FL: Universal Publishers. [46] Pulley, M. L., & Sessa, V. I. ('2001). E-leadership: Tackling complex challenges. Industrial and Commercial Training, 33(6/7). [47] Prybutok(2008). Evaluating leadership, IT quality,and net beneï¬tsIn an e-government environment, information & Management 45 (2008)143–152 [48] Qteishat.2014. Factors Influencing the Adoption of E-Leader: An Empirical Field Study of Jordanian Banks. International Journal of Human Resource Studies ISSN 2162-3058 2014, Vol. 4, No. 3 [49] Rouhani, et.al (2015). A systematic literature review on Enterprise Architecture Implementation Methodologies. Information and Software Technology 62(2015)1–20 [50] Saade, R., & Bahli, B. (2005). The impact of cognitive absorption on perceived usefulness and perceived ease of use in on-line learning: an extension of the technology acceptance model. Information and Management, 42, 317-327 [51]Sahertian, Pieter. 2010. Relationship-Oriented Leadership Behavior and Assignment As Antecedents of Organizational Commitment, Self-Efficacy and Organizational Citizenship Behavior (OCB), Journal of Management and Entrepreneurship. 12 (2) h: 156-169 [52] Sahay and Bau (2015). Comparison of Traditional Leadership and E-Leadership: A Study of Organizational Effectiveness in Today's Scenario. SMS Varanasi Vol. VII, No. 2, September 2014 - February 2015 [53] Samartinho(2015). Model For The Perception Of The Specific E-Leadership Skills And Features In Learning Management Systems Environments. [54] Takavarasha, Sam, and John Makumbe.(2012).The effect of politics on ICT4D: A case of Econet Wireless’s struggle for a license in Zimbabwe.International Journal of E-Politics (IJEP) 3.3 40-60. [55] Van Biljon, J., & Kotze, P. (2007). Modeling the factors that influence mobile phone adoption. In SAICSIT (Ed.) Proceedings of the 2007 annual research conference of the South African institute of computer scientists and information technologists on IT research in developing countries (pp. 151-162). New York NY: ACM. [56] Vardiman, P., Houghton, J., & Jinkerson, D. 2006. Environmental leadership development: toward a contextual model of leader selection and effectiveness. Leadership & Organization Development Journal, 27(2), pp: 93-105. [57] Veto Joanne, 2015. Accenture Survey Shows U.S. Citizens Want More Digital Services From Their Government. Accenture, Arlington, VA [58] Wart,et.al( 2016) .Integrating ICT adoption issues into (e-)leadership theory. Telematics and Informatics 34 (2017) 527–537 [59] Wart,et.al(2016),Operationalizing the definition of e-leadership: identifying the elements of e-leadership. International Review of Administrative Sciences 0(0) 1–18 [60] Yoo, Y., & Alavi, M. (2004). Emergent leadership in virtual teams:What do emergent leaders do? Information and Organization, 14. [61] Yaghoubi, N-M., & Bahmani, E. (2010). Factors affecting the adoption of online banking. International Journal of Business and Banking, 5(9), 150-165 [62] Yi, M., & Hwang, Y. (2003). Predicting the use of web-based information systems. International Journal of Human-Computer Studies, 59, 431-449. [63] Yousafzai, S., Foxall, G., & Pallister, J. (2010). Explaining internet banking behavior: Theory of reasoned action, theory of planned behavior, or technology acceptance model? Journal of Applied Social Psychology, 40(5), 1172-1202 [64] Zaccaro, S. J., & Bader, P. (2003). E-leadership and the challenges of leading e-teams: Minimizing the bad and maximizing the good. Organizational Dynamics, 31(4). [65] Zigurs, I. (2009). Leadership in virtual teams: Oxymoron or opportunity? Organizational Dynamics, 31(4) [66] Zraick Karen, 2015. Computer Failure Leaves State Department Unable to Issue Visas. New York Times (June 22)

Downloads

Additional Files

Submitted

2019-02-20

Accepted

2021-01-06

Published

2021-01-09

How to Cite

[1]
E. S. Sintiya, T. D. Susanto, and A. C. P. Ningrum, “Electronics-Leadership (E-Leadership) dalam Sektor E-Government: Literature Review”, TEKNOSI, vol. 6, no. 3, pp. 158–168, Jan. 2021.

Issue

Vol. 6 No. 3 (2020): Desember 2020

Section

Articles

License

Hak cipta untuk artikel ini ditransfer ke Jurnal Nasional Teknologi dan Sistem Informasi (TEKNOSI) jika dan ketika artikel diterima untuk publikasi. Yang bertanda tangan di bawah ini dengan ini mentransfer setiap dan semua hak di dalam dan ke kertas termasuk tanpa batasan semua hak cipta untuk TEKNOSI. Yang bertanda tangan di bawah ini dengan ini menyatakan dan menjamin bahwa makalah tersebut asli dan bahwa ia adalah pembuat makalah, kecuali untuk bahan yang secara jelas diidentifikasi sebagai sumber aslinya, dengan pemberitahuan izin dari pemilik hak cipta jika diperlukan. Yang bertanda tangan di bawah ini menyatakan bahwa ia memiliki kekuatan dan wewenang untuk membuat dan melaksanakan penugasan ini.

Kami menyatakan bahwa:

  1. Makalah ini belum diterbitkan dalam bentuk yang sama di tempat lain.
  2. Makalah ini tidak akan dikirimkan di tempat lain untuk publikasi sebelum penerimaan/penolakan oleh Jurnal ini
  3. Izin hak cipta diperoleh untuk materi yang diterbitkan di tempat lain dan yang memerlukan izin ini untuk reproduksi.

 Selanjutnya, Saya/kami dengan ini mentransfer hak publikasi yang tidak terbatas dari makalah yang disebutkan di atas secara keseluruhan kepada TEKNOSI. Transfer hak cipta mencakup hak untuk mereproduksi dan mendistribusikan artikel, termasuk cetak ulang, terjemahan, reproduksi foto, mikroform, bentuk elektronik (offline, online) atau reproduksi lain yang serupa.

Penulis yang sesuai menandatangani dan menerima tanggung jawab untuk merilis materi ini atas nama setiap dan semua penulis bersama. Perjanjian ini harus ditandatangani oleh setidaknya salah satu penulis yang telah memperoleh persetujuan dari rekan penulis jika berlaku. Setelah pengajuan perjanjian ini ditandatangani oleh penulis yang sesuai, perubahan kepengarangan atau dalam urutan penulis yang tercantum tidak akan diterima.

Hak / Syarat dan Ketentuan yang dipertahankan :

  1. Penulis memiliki semua hak kepemilikan dalam setiap proses, prosedur, atau artikel manufaktur yang dijelaskan dalam Karya ini.
  2. Penulis dapat mereproduksi atau mengotorisasi orang lain untuk mereproduksi karya  ini atau karya turunannya untuk penggunaan pribadi penulis atau untuk penggunaan perusahaan, dengan ketentuan bahwa sumber dan menyatakan hak cipta dimiliki TEKNOSI, salinan tidak digunakan dengan cara apa pun yang menyiratkan pengesahan TEKNOSI atas suatu produk atau layanan dari pihak mana pun, dan salinannya sendiri tidak ditawarkan untuk dijual.
  3. Meskipun penulis diizinkan untuk menggunakan kembali semua atau sebagian dari karya ini dalam karya lain, ini tidak termasuk mengabulkan permintaan pihak ketiga untuk mencetak ulang, menerbitkan ulang, atau jenis penggunaan ulang lainnya.