UI/UX Design of Web-based Software License Management System using User-Centered Design and System Usability Scale

Ovie Nur Faizah(1), Nabila Rizky Oktadini(2*), Bayu Wijaya Putra(3), Putri Eka Sevtiyuni(4), Pacu Putra(5), Allsela Meiriza(6)
(1) Universitas Sriwijaya
(2) Fakultas Ilmu Komputer, Universitas Sriwijaya
(3) Fakultas Ilmu Komputer, Universitas Sriwijaya
(4) Fakultas Ilmu Komputer, Universitas Sriwijaya
(5) Fakultas Ilmu Komputer, Universitas Sriwijaya
(6) Fakultas Ilmu Komputer, Universitas Sriwijaya
(*) Corresponding Author

https://doi.org/10.25077/TEKNOSI.v9i3.2023.255-263


Abstrak


PT Bukit Asam Tbk (PTBA), a state-owned coal mining company, must comply with government regulations regarding software licenses. They face difficulties monitoring and managing licenses that could lead to violations. To solve this problem, we try to design a website-based UI/UX for Software License Management System. This research aims to provide an intuitive interface and a comfortable user experience employing the User-Centered Design (UCD) approach, which consists of three main stages: Needs Analysis, Design and Prototyping, and Evaluation. Evaluation is carried out through usability testing using the System Usability Scale (SUS). Test results indicate that UCD is effective in designing a system responsive to user needs with a high level of usability. With an effectiveness of 99%, efficiency of 96.67%, and an SUS score of 88.25, this system design receives an 'Acceptable' rating, a (B) grade, and falls into the 'Excellent' category. The designed system is deemed suitable for further development towards the implementation phase.

Kata Kunci


UI/UX Design; User-Centered Design; System Usability Scale;


Teks Lengkap:

PDF (English)


Referensi


[1] A. Bangor, P. Kortum, and J. Miller, "Determining What Individual SUS Scores Mean: Adding an Adjective Rating Scale," In Journal of Usability Studies (Vol. 4).2009.

[2] A. R. Novianto and S. Rani, "Pengembangan Desain UI/UX Aplikasi Learning Management System dengan Pendekatan User Centered Design," Jurnal Sains, Nalar, dan Aplikasi Teknologi Informasi., 2.1, 2022.

[3] C. Damayanti, A. Triayudi, and I. D. Sholihati, “Analisis UI/UX Untuk Perancangan Website Apotek dengan Metode Human Centered Design dan System Usability Scale,” Jurnal Media Informatika Budidarma, vol. 6, no. 1, p. 551, Jan. 2022, doi: 10.30865/mib.v6i1.3526.

[4] C. Ravelino, Y. Alfa Susetyo, and K. Satya Wacana, “Perancangan UI/UX untuk Aplikasi Bank Jago menggunakan Metode User Centered Design,” Jurnal Teknologi Informasi dan Komunikasi), vol. 7, no. 1, p. 2023, 2023, doi: 10.35870/jti.

[5] F. Liu, "Usability evaluation on websites," in 2008 9th International Conference on Computer-Aided Industrial Design and Conceptual Design, 2008, pp. 141–144. doi: 10.1109/CAIDCD.2008.4730538.

[6] J. M. Ferreira, F. D. Rodriguez, A. Santos, O. Dieste, S. T. Acuna, and N. Juristo, "Impact of Usability Mechanisms: A Family of Experiments on Efficiency, Effectiveness and User Satisfaction," IEEE Trans. Softw. Eng., vol. 49, no. 1, pp. 251–267, 2023, doi: 10.1109/TSE.2022.3149586.

[7] J. R. Lewis, "The System Usability Scale: Past, Present, and Future," Int J Hum Comput Interact, vol. 34, no. 7, pp. 577–590, Jul. 2018, doi: 10.1080/10447318.2018.1455307.

[8] Khatib Sulaiman, F. Asharudin, A. Djafar Sidik, and U. Amikom Yogyakarta, “Penerapan Design Thinking Dalam Perancangan User Interface Website Smarteye Virtual Convention Center,” Indonesian Journal of Computer Science Attribution, vol. 12, no. 1, pp. 2023–274.

[9] L. Arif Anggoro, A. Triayudi, and D. Avrilia Lantana, “Analisis User Experience Pada(s2ti.ftki.unas.ac.id ) S2 Teknologi Informasi Universitas Nasional dengan Menggunakan Metode User Centered Design dan System Usability Scale,” Jurnal Riset Komputer, vol. 10, no. 1, pp. 2407–389, 2023, doi: 10.30865/jurikom.v10i1.5629.

[10] N. Bevan, J. Carter, J. Earthy, T. Geis, and S. Harker, "New ISO Standards for Usability, Usability Reports and Usability Measures," in Human-Computer Interaction. Theory, Design, Development and Practice, M. Kurosu, Ed., Cham: Springer International Publishing, 2016, pp. 268–278.

[11] P. Padilah and F. Frazna Az-Zahra, “Perancangan UI/UX Website International Office Universitas Muhammadiyah Sukabumi Dengan Mengunakan Pendekatan User Persona,” Bit (Fakultas Teknologi Informasi Universitas Budi Luhur)., 20(2), 2023.

[12] R. Gultom, M. Yusuf, and M. A. Abro, “Evaluasi Kapasitas Pemompaan Dalam Sistem Penyaliran Pada Pit 1 Timur Penambangan Banko Barat PT. Bukit Asam (Persero), Tbk, Tanjung Enim, Sumatera Selatan,” Jurnal Pertambangan., 2.1, 2018.

[13] R. W. Pranata, A. Herdiani, and A. Hadikusuma, "Implementation of User Centered Design on Interface Design for Mental Health Selfcare Services," Jurnal Media Informatika Budidarma, vol. 6, no. 4, p. 1891, Oct. 2022, doi: 10.30865/mib.v6i4.4540.

[14] S. Salsabilah, Moh. I. Wahyuddin, and R. T. K. Sari, “Analisa UI/UX Terhadap Perancangan Website Laundry dengan Metode Human Centered Design dan User Experience Questionnaire,” Jurnal Media Informatika Budidarma, vol. 6, no. 1, p. 720, Jan. 2022, doi: 10.30865/mib.v6i1.3547.

[15] U. Rahardja, N. Lutfiani, and M. S. Alpansuri, “Pemanfaatan Google Formulir Sebagai Sistem Pendaftaran Anggota Pada Website Asosiasi,” Jurnal Media Informatika Budidarma., vol. 2, no. 4, 2018.

[16] W. W. A. Winarto, “Analisis Review Penggunaan Sistem Informasi pada PT Pertamina,” BIOS : Jurnal Teknologi Informasi dan Rekayasa Komputer., vol. 2, no. 2, pp. 51–59, Mar. 2021, doi: 10.37148/bios.v2i2.20.

[17] W. M. Huda, P. Sukmasetya, and E. U. Artha, “Implementasi User Centered Design Pada Rancangan Pengembangan UX Aplikasi Pendataan Kegiatan Marketing,” JURIKOM (Jurnal Riset Komputer m ) , vol. 9, no. 6, p. 1779, Dec. 2022, doi: 10.30865/jurikom.v9i6.5085.


Artikel Statistik

Abstrak telah dilihat : 294 kali
PDF (English) telah dilihat : 139 kali

Refbacks

  • Saat ini tidak ada refbacks.


Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

 

Alamat Redaksi :
Departemen Sistem Informasi, Fakultas Teknologi Informasi
Universitas Andalas
Kampus Limau Manis, Padang 25163, Sumatera Barat

email: teknosi@fti.unand.ac.id

  Jumlah Pengunjung :

 

Creative Commons License
This work by JSI-Unand and licensed under a CC BY-SA 4.0 International License.